Frequently Asked Questions
In most situations we will make any needed repairs or updates, paint, clean, and clean or replace the carpet if needed.
Yes, we have 24-hour emergency maintenance that lives on-site.
Work orders can be submitted online through Resident Services, by calling the office during normal office hours, or by calling the emergency maintenance number.
Maintenance issues are handled in the order in which they are received with any emergency maintenance needs taking precedence.
You do not have to be present, you can give maintenance permission to enter your apartment.
You can contact the stand-by maintenance technician, via the stand-by emergency number, and a maintenance technician will unlock your apartment after your identification has been verified.
A reasonable number of paintings or pictures may be hung in the apartment using only small wire nails.
Garages, carports, swimming pool, recycling, off street parking, clubhouse, full-size washer and dryer, dishwasher, refrigerator, gas range, and third-floor cathedral ceilings.
Memorial Day Weekend to Labor Day Weekend from 10:00am to Sunset, 7 days a week.
Yes, open lot parking and garages/carports are available to rent.
There is a full-size washer and dryer in each apartment.
In select buildings, a maximum of two pets are allowed per apartment. A combination of cats and dogs are permitted. The weight of any individual dog or cat cannot exceed 75 lbs. The combined weight of any two animals cannot exceed 100 lbs. Pets must be spayed or neutered. Contact our office for breed restrictions.
$20.00 per month for pet rent and a $150.00 non-refundable pet deposit.
Yes, please contact the office for details.
Full-size washer and dryer, dishwasher, refrigerator, and gas range.
Yes, please contact the Leasing Office for details.
Any apartment that you choose can be furnished through this third-party. You can view our availability and select an apartment through our website.
Yes, our shortest lease term is 6 months.
Yes, we offer corporate housing through VIA by Edward Rose. Please contact your Leasing Office for more information.
Due to COVID-19 we will no longer be able to accept packages in our office.
There are no quiet hours. We charge a fee to rent our community building where applicable.
You are welcome to make an appointment, but we do accept walk-ins as well.
Management works on site and is available by phone and email.
By going to https://www.indianlakesapartments.com/floorplans and selecting the desired apartment/move-in date/lease term.
Usually within 24 hours, however it can take up to 3 business days.
You will need to pay your Security Deposit, Administrative Fee and your pro-rated rent amount.
Our Leasing Consultants are happy to provide any information for first-time renters.
In addition to mailing a check or money order to the owner’s address at P.O. Box 4053, Kalamazoo, MI 49003, a resident may make all rent payments (a) online by either electronic bank ACH transfer, debit card or credit card (Visa, Mastercard, Discover or American Express); or (b) through owner’s designated Walk-in Payment System (WIPS) program.
Go to www.edwardrose.com, select resident login from the options on the top right corner of the web page, select make payments, select pay now, add payment option if necessary and continue through prompted steps.
There are additional fees for Internet service, Dish Network and carports/garages.
Gas, water, sewer, and trash.
Go to www.nipsco.com and select start, stop or move service, or call Nipsco at 1-800-464-7726.
We only allow Bloom Broadband for Internet and cable, there is also an option to get Dish Network.
You are allowed to have guests at your apartment. We do ask that any guests please park in parking spots facing away from the building.
Pay another security deposit.
Yes, you would need to pay a new security deposit to the new community that you are moving into.
An Early Termination Fee will be charged which is 200% of the current monthly rent.
Public transportation is available near both of the entrances to the community.
Our community is close to many restaurants, shopping plazas, and the local hospital.
We are located in the Penn School District.
Margaret H. Prickett Marina Park is located 3.9 miles from our community.
East Race Trail is located 4.4 miles from our community.
Our residents shop at, but are not limited to, Walmart, Meijer, Aldi, Target, and Martin's. Also, the mall is located less than a mile from our community.
Starbucks is the closest coffee shop and it's only .4 miles away.
Our community is located in Mishawaka, IN off Douglas Rd. and Main St.
Indian Ridge and Main St. or Douglas Rd. and Main St.
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Our team is always ready to answer your questions.
After 50 years of renting a home I finally found my favorite at Indian Lakes. It’s my dream home and my favorite is the pool. It is so clean and refreshing. If you need a nice place to live, this is it. The staff here is so kind and cheerful. Always you will find them very professional. - Kathy- Google
I moved to this location due to a new job and didn't know the area and the staff here were great helping me in the kind of apartment that I was looking for. I feel safe and secure here. Since I've been they have made many improvements. Whenever I've had any issues, the maintenance staff have fulfilled my requests within 24 hours. I've hadn't any complaints about my neighbors and everyone seems pretty nice and friendly. If you live here you'll be happy here. Great place to live!-Verified Resident- Apartment Ratings
I genuinely enjoy living here at Indian Lakes apartments. My fiance and I live in a one bed, one bath and we love it. The complex is right by everything you need; food, stores etc. If we ever have a maintenance need, they come either the same day or next day, and are available 24/7 for emergency maintenance. Everyone that works in the office is very nice and gives proper answers to your question/needs...Been here since 2020 and don't plan on leaving anytime soon! :) - Verified Resident- Apartment Ratings
The apartments are a great value for the price and we have been very happy the past couple of years. The office is accommodating, the maintenance is prompt, and the grounds are kept in good shape. - Meagan- Google
It was a great place to live! Their maintenance service is very fast. Front desk people are very nice. If I hadn't got a job in another state, I would have stayed there. - Antonio- Google
The maintenance staff is always amazing! I reported an issue on Saturday morning, within 30 minutes the on-call maintenance professional was at my apartment, and fixing the issue. Always very nice, and prompt. And best of all, I rarely have issues that need attention (this was just an odd one-off). - Brittany- Google
After 50 years of renting a home I finally found my favorite at Indian Lakes. It’s my dream home and my favorite is the pool. It is so clean and refreshing. If you need a nice place to live, this is it. The staff here is so kind and cheerful. Always you will find them very professional. The geese are the only problem I have...Thank you for providing me such a beautiful place to live. The staff always goes above and beyond and are very dependable. - Kathy- Google
Living at Indian Lakes was a great experience and affordable. Linda and her team are incredible folks! Any request I had was met with urgency and was taken care of. Not many places like this left. Clean, safe and close to major shopping outlets without all the noise. I would consider checking out this complex if you are looking for your next home. (I especially love the big glass mural windows on the 3rd floor apartments) - Joshua- Google
I love living at Indian Lakes, the grounds are kept in beautiful shape, the Leasing Office is incredibly friendly and delightful, and maintenance is responsive and quick to fix/resolve any and all issues that come up. - Suzanne- Google